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Breaking Down Sales and Marketing

Revisiting the Sales and Marketing ConversationBack in October 2015 we shared an article called “5 Ways Marketing Departments Help Salespeople Catch Butterflies.” Recently a tenfold article was shared with us, titled “What is the Meaning of Sales & Marketing and Their Advantages?” and, I have to say, it does a pretty awesome job of breaking down the differences, responsibilities, and links between sales and marketing roles. Why revisit this now? Because it has never been more apparent that the relationship between sales and marketing is still just as misunderstood as ever, especially with advances in marketing technology.Setting the Record StraightMany in the business world, especially those who rely on sales and marketing for success, don’t actually have a concrete grasp on exactly what sales and marketing are. Yes, the two are linked, but they are not one and the same. Sales departments rely on marketing; marketing departments and strategies exist to feed sales (notice I didn’t say “make” sales). You wouldn’t engage in marketing if you had nothing to sell, and your sales strategy would be much less informed and successful if not for your marketing efforts. Yes, many old-school salespeople (or go-getter small business entrepreneurs) are quite capable of drumming up business on their own, and may even have some tried-and-true marketing tactics up their sleeve – but few have the time, skill, or technological resources to effectively capitalize on the true potential of their market.A common mistake made by older, more established businesses is to assume that salespeople are skilled at marketing and that marketing people are skilled at making sales. In some cases this may be true, but certainly not across the board. While trying to conserve capital, many of these companies will attempt to combine their sales and marketing departments, essentially tasking their employees with two job descriptions, and that’s usually a bad move. It’s no accident that more recently established companies, tech giants, and organizations that employ a large number of millennials are killing it with their marketing efforts.Breaking It DownAs the tenfold article explains, some of the key responsibilities of a sales team include:

Follow Up

Relationship Building

Closing

Retention

The mark of a great salesperson is the ability to cultivate a personal relationship. Many consumers who have stayed loyal to the same brand, dealership, or salon for years will say that they appreciate the personal attention they receive there. It is not a marketing employee’s responsibility to follow up with a salesperson’s existing customer once the lead has been handed off, nor is it their responsibility to convert a lead to a sale, “close the deal,” or make sure the client remains a client for many years. Short of having an outstanding relationship with a skilled salesperson, product quality and excellent overall experience are the main things that will bolster client retention.On the marketing side, primary efforts are:

Awareness

Engagement

Conversion (from anonymous to known)

Retention

It is not a salesperson’s job to generate awareness or buzz about their brand, product or service. If they are expected to use their energy to make sales by nurturing leads and relationships, then how can they also be expected to have the time to do the leg-work up front that brings those leads to the table in the first place?The marketing department creates awareness, builds engagement by creating information that will invite audience members to take action, and targets and tracks engagement by motivating audience members to provide contact information or initiate a free trial or consultation (converting them from a cold prospect to a known lead or potential buyer). It is important to note here that the retention function of a marketing department doesn’t really overlap the retention efforts of a sales team.On the sales side, client retention refers more to the salesperson’s efforts to use the client relationship to continually check in with the client, attempt to engage them in further discussions about additional products or services they may be interested in, and seek referrals to the client’s friends and family members. On the marketing side, however, retention refers to maintaining a higher level of consistent engagement (through targeted marketing based on buying preferences, interests and history) so that the customer relationship doesn’t end at the initial purchase. Those email newsletters you receive after becoming a customer somewhere are not random – they have a purpose and are often tailored to things you’ve viewed or expressed interest in. A sales team simply doesn’t have the insights, time, or often the resources to execute these types of strategic campaigns.The Fine-Tuned Coexistence Of It AllThe ideal sales and marketing relationship is a symbiotic one. Marketers and salespeople work together to determine what consumers need and how to deliver it. Sales and marketing should motivate, inspire and feed one other. They should collaborate and coexist. In the hierarchy of the business food chain, sales and marketing should not be seen as rivals or equals, but counterparts. One truly cannot exist without the other, but their skill sets are not the same – especially today, where advances in technology require the modern marketer to have a very specific, honed, and competitive set of skills that most sales people simply do not need to have.For this reason many marketers are introverted, analytical, and deep-thinking individuals. Whether they’re crunching numbers and analyzing data, compiling reports on trends and conversion rates, or writing awesome ads and creating beautiful websites and collateral material, they are required to intensely focus on what works, what doesn’t, and adjust their creative efforts accordingly. Usually a marketing department will have creatives, analysts, and more tech-oriented people (who dive into the numbers and algorithms behind advanced marketing tools).In contrast though, many salespeople are extroverts – they light up a room, they have excellent “people skills,” can easily relate to others, and have the ability to pick up on social cues that might actually help them close a sale. Oftentimes salespeople have a broader focus, preferring to spend their days with appointments and meetings – activities that build relationships – rather than sitting behind a desk doing what a marketing department does best. For this reason, many salespeople have administrative assistants to help them with follow-up, paperwork, appointment setting, phone calls, proposals, and calendar management. This type of functional assistant role is less widespread in the marketing realm.Share Your ThoughtsBe sure to read the full article (and let us know how it compares to our post ) for additional insights on the relationship between sales and marketing teams. Join the conversation: in your experience, what have been some key components of a successful sales and marketing partnership?

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Boomer Generation Fitness Tips

A generation of baby boomers is now entering their 60′s with high expectations of themselves when it comes to how they will spend their retirement years.  The boomer generation has always thought of lifestyle as a key factor in determining how successful they are at living and the key to that living is health.  Many boomers plan to travel the world and see all of the things that they have read about over the years, but without good health and a reasonable level of fitness, those dreams are often shattered.

Most of us dread the thought of spending long tedious hours in a gym grunting and groaning on machines that are dripping with someone else’s sweat and germs in order to restart some sort of muscle activity.  This process is usually spurred on by looking in a mirror and realizing that it will be difficult to view all of the sight seeing locations, let alone getting on and off the bus, without some minimum level of strength and agility. What is the easiest and most effective way to approach better health through fitness? We need to concentrate on three main body areas, mainly upper body, core and lower body.  There is no point in trying to work on minor muscles when what we really need to do is make sure that the major groups are strong enough to do the job.  The smaller ones will follow along as we become more active.  Let’s look at 3 specific calisthenics you can do at home in about 10 minutes per day:

  1. UPPER BODY   push ups are the obvious choice to make the most difference in the least amount of time.  If you can’t use your toes to sustain the full body push up, then use your knees and keep your back straight as you lower your upper body to the floor and raise back up.  It is very important to maintain correct form but just as important to do as many push ups as possible in 90 seconds.  I realize that might be only one, but to get the most benefit requires pushing yourself slightly beyond what you thought you could do.  Spend an honest minute and a half working at your pushups and record the number so that you can do an extra one next time.  When finished, rest for 2 minutes.
  2. CORE   you know what’s coming, situps, of course.  Two ways to do this, first crunches.  Lie on your back, raise your knees to a 45 degree angle with your feet firmly on the ground and cross your hands over your chest – never place your hands behind yur neck.  Now, spend 90 seconds lifting your upper body as high as possible (this might be only a few inches) and lowering back to the floor.  Try to move your head up and down vertically as opposed to bending it forward and straining your neck.  Count again and add more each day to increase your core strentgth.  The second method requires bending your knees in the same way but hooking your feet under a chair or something sturdy so that they won’t lift off the ground.  Now, keeping your hands crossed on your chest, lift your entire upper body to a sitting position and return to the floor slowly.  Count again and record the total number you do in 90 seconds.  You will do fewer of these but they are much more effective. Rest for another full two minutes.
  3. LOWER BODY   squats are a great choice and once again 90 seconds and do as many as possible.  Standing with your arms stretched straight out in front of you, palms down, move your arms back and keep them at shoulder height then lower them to your sides while you lower your body to squat position keeping your back straight. Lift your self back up, using your legs, thighs and hips in a smooth motion to your original position. 

The key to the success of this program is the natural process of your own body which continues to benefit from this brief activity for hours afterward.  Dr. Al Sears, in his program called PACE, shows how our bodies increase the capacity of our heart and lungs without creating more fat stores by the use of a short duration but high intensity workout.  This is especially important for a boomer generation trying to become healthy and fit in the most efficient way possible.

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Special Training For Brain Development Of Kids

Many researchers have proven the fact that functioning of brain cells of infants is twice active as adult’s brain. Neurons are the brain cells that connect together and power of neuron have the potential of a PC. Connectivity of neurons decides the smartness or intelligence of individuals. In human, brain development and the learning ability of an individual is 50% in the first four years of age. The nerves of individuals are reduced as they grow up and this is why the 1000 trillion nerves present in an 8 months baby are reduced to 500 trillion as it grows up. A child that has given more opportunities to explore will be much smart.

A majority of children, more than 90% of them use their left brain, but the imperative fact to remember is the right brain must also be utilized. Education system present in almost all the schools is designed to develop or use the left brain. Right brain is never the less significant because it is responsible for creativity, arts, feeling, imagination, visualizing, daydreaming, rhythm, holistic thinking and many others. Hence it is equally important to develop both side of brain. It is also most important to take steps to keep both the brain much active, by keeping them to perform analytically on an equal basis. It is the responsibility of parents to give activities to their children that ensures the involvement of both brain. If both brain used by children it is probable to enhance their learning power and they can also increase their brain power. If brain development programs are offered to children they can make most of the program and develop their skills to give work to both side of brain and remains high in intelligence level. Development of brain in human beings is based on the degree of how much it is used. If it is left unused there are more probabilities for individuals to lose as brain works on the basis of use it or lose it.

To ensure the progressive brain development in children, it is the role of parents to introduce their children with a reputable brain development program. Most of the experts suggest step by step educational program to the children which is systemic and efficient. Nowadays it is very simple to find out a lot of schools which not only gives importance to academic program, but they also boost the creativity of children through their extracurricular activities. It is probable to search internet and get hold of relevant schools that present with a variety of activities to stimulate the brain and encourage the development of children. A total development program to stimulate mental activity of children is also found out in the online sites and parents can try out these activities with their children while they are at home. Getting education from a school that implements total development program is much beneficial. Search for such schools and secure admission to enhance the future of the children and boosts in brain development.

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